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-   -   Download Error (http://paceandcap.com/forums/showthread.php?t=7242)

mildeu 12-26-2010 12:31 PM

Download Error
 
For Ted or any other that may help.
For the last 2 days I have been unable to download fro TrackMaster.
Error says to try again in 15 min. and also to call TrackMaster, which I did. They said that everything on their end was working fine and that I should contact Ted.

Thanks Mildeu

Ted Craven 12-26-2010 03:08 PM

Dennis, check your Private Messages.

Also, and for anyone who ever gets a download related error message - there is usually a bit of info accompanying the error message, often also a request to find and forward the error file named trk_last_err_msg.htm (found on your RDSS folder) to support@sartinmethodology.com. This error message file helps a lot (as it tells more about what problem RDSS had while contacting the TrackMaster server).

Ted


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