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Old 09-04-2015, 06:58 PM   #10
dogkatcher
Grade 1
 
Join Date: Oct 2005
Posts: 478
Hi donmodonnel2000,
I had a similar problem not to long ago. I also found Ted's fix above.
Still kept getting error messages. Then I looked at my a/c under
Products, I had changed my subscription type, but the expiration
date was still fixed to an older subscription date. I had called Trackmaster
as you did, and they also told me the problem was not on their end.
I discovered the error in the dates and called once more and they said, oh
yes, and changed the date and all was well.

Let's hope that could be your problem. Easy solution.
Best of Luck.
John, (dogkatcher)
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