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Old 12-20-2007, 11:17 AM   #1
Ted Craven
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Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 9,256
**Data Center Problem**

Today (December 20), some old card dates are available from TrackMaster servers (e.g. Nov 4, Nov 24). Since RDSS currently displays 8 days of available cards beginning with the earliest date, these old cards are preventing current cards from showing up, thus you can't download them!

This is the case not only for RDSS files but across all TrackMaster products - it just happens to affect the way I designed the Data Center to show only an 8 day window of dates (which was supposed to be the normal available range available)

I've sent an urgent message to TrackMaster tech support about this and will report back here when this gets fixed.

Meanwhile, you can work around this problem by going directly to the RDSS download web page here: http://www.trackmaster.com/perl/client_list.cgi?rdp You will have to place the downloaded file in the correct track subfolder in the following path: (e.g. for FG Fairgrounds): \Rdss\Data\PP\2007\FG\ Then, you can use the Data Center to do the Convert.

I am working on a fix to this weekend's update which will allow you to set what is the earliest date to use in the Available Cards display (in case this ever happens again).

Sorry for the problem

Ted

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