[Ted Craven]

Storm,

Good chance the first time you tried to either Download the card or Convert the card to the RDSS database, something went wrong - either process was incomplete (proof is - you see no PP lines...).

Try again, but this time, remove the check-mark from 'Don't Duplicate Tasks' - in other words do Duplicate Tasks: Download again and (more likely) Convert again. Normally, if you have done either of these Tasks, asking to do them again simply skips over them (which is what the Progress message for that card says). By doing these Tasks again and not skipping over them if previously done, you will likely now be able to do them correctly and see the PP lines.

Usually work for me, but let us know. Don't forget to re-apply tte 'Don't Duplicate' setting for normal operation.

Good luck!

Ted