Short follow up:
I have received several very positive emails from people regarding the posts in this thread. I am going to assume that this falls into the category of "you can't please everyone" and go on in the manner of "business as usual."
I truly care about what our customers think so please DO share your opinions with me either publicly or privately. (I care about non-customers' opinions as well, but everyone in THIS thread is, logically, a customer of ours.)
Seriously, do not miss signing up for next Wednesday's show.
Show 3: The Monty Hall Problem