Thread: Bugs List!
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Old 07-31-2019, 02:18 PM   #286
Ted Craven
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Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,853
Quote:
Originally Posted by tizlinda View Post
so is this problem solved? I am still having this problem. I cannot figure out how to disable the tote or anything that might be trying to retrieve information on either version. never got an email on a fix.
Brian, I have outlined the current state of things in a separate post here: http://paceandcap.com/forums/showthread.php?t=12434

But according to my usage records (at least during June and July), you are using 2 older versions (V2.0-Beta2.6-02 and V2.1.048-a), neither of which will respond to the suggested workaround to disable the tote system if one is having 'stalling/not responding' problems.

I recommend you update to the current version 2.1.049.11 by following the RDSS Icon in the upper-right corner of the website to access the download page (or here: http://www.rdss2.com/download-software). THEN, if you still encounter a 'stalling' problem,try to disable the tote system by following the advice given in several posts above (e.g. here: http://www.paceandcap.com/forums/sho...&postcount=251).

I mention 'still' above, because despite the problems reported by many, others report that there are no problems at all using the current version - no tote problems, no 'not responding' problems. This part is particularly maddening to me, and my post elaborating on my plans for RDSS, linked in the first paragraph above is the best I can come up with to solve these issues.

I'm not sure if by 'never got an email' you mean you had written me and I never responded, or if you meant you never got a group email to RDSS users with a solution. I checked and did not find an email from you which I missed, but if I did I'm sorry, I do try my best. If the latter - I hope the first link above covers that.

Please do email me if the suggested solutions still don't get you back in business.

Thanks,

Ted
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