Quote:
Originally Posted by Ted Craven
Please Note: to re-download a data file after correcting any of the above issues, YOU MUST uncheck the Don't Duplicate box in the Task section which otherwise causes RDSS to skip over Tasks it thinks it has already done before. You must force RDSS to re-download a correct race card ZIP file (rather than a misnamed HTML error message). When you are done, remember to re-check it again (the normal state).
|
Normally I don't like to harp on a point too much, but ... after updating your TrackMaster account if you run into the above problem, you really do need to read the above advice - otherwise anything you or TrackMaster do to correct it will be useless for the race card you are interested in.
To re-download the same card which failed with the error message mentioned at the top of post #1 above -
you must un-check the 'Don't Duplicate' box to force RDSS to download that same card again. Otherwise it will be skipped (with a clear message) -
and you won't be any further ahead.
(TrackMaster personnel know about this problem and how to help with your account, but may not remember to remind you how to re-download the same card in the RDSS Data Centre.)
Ted