Dave,
Sounds like about the time to connect computers, solve it ASAP and move on! I can't quite grasp from your description what the problem may be. Send me an email (support@sartinmethodology.com) and suggest a time for me to call you and connect our computers.
Even tonight ... (or tomorrow).
See the
TeamViewer remote connection utility link
bottom right corner of this website. Or:
here.
Ted