Quote:
Originally Posted by thebear67
In reference to the do not duplicate,it was not checked.
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Bear, thanks. I would be happy to work with you by remote computer connection to understand how your data file - doubly downloaded and converted - could still end up showing horses without PPs when they actually had them. I accept that this happens somehow, though I don't understand why, and since I cannot duplicate the problem, I also don't know how to address it.
Contact me privately if you'd like to follow up on this. Sorry for the problem. Feel free to write
info@trackmaster.com and ask Greg Robinson for a refund for that file - they'll do it, no worries.
Ted