Quote:
When I Register my existing RDSS account by clicking the Update Button, I only get another 30 days, not my correct Renewal Date - and my NewPace module is not showing up.
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If you already have an ongoing RDSS Subscription and are Registering this new update, the first time you click the Update button on the Registration Tab, your
Status changes to
Evaluation (Active) and the Renewal Date is extended for the normal
30 days - no Modules are shown.
To get the Status to be fully
Active, the Renewal date to be the
correct date and any plugin Modules (e.g. NewPace) to
show up -
please simply click the Update button again.
If I have never picked up your new TrackMaster account before (e.g. new Evaluation, first time registering) - the 30 days is your evaluation period and the Evaluation (Active) Status gives you access to ALL of RDSS2. As soon as I add your new ID to my RDSS Registration server, your Status will change to Active (i.e. the next time you click Update or check available cards in the Data Centre).
I know - if you're an existing Subscriber, the software
should be (and will soon be) smart enough to know you the first time! I'll speak to the programmer ...
The
first time you click on
Update Registration Info:
The
second time you click on
Update Registration Info:
.