I took the liberty of removing the image from you message above so everyone would not know your TrackMaster UID and PWD. Also moving it to a different thread as it is not a Bug, rather some kind of a TrackMaster problem.
Are you certain those UID/PWD credentials are current? Can you login to your TrackMaster account with that? If so, please try restarting RDSS then try again.
Ted
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RDSS - Racing Decision Support System™
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