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03-10-2017, 11:39 AM
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#1 |
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AlwNW1X
Join Date: Sep 2010
Posts: 6
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Supertote
Ever since Brisnet updated their site, I've had trouble logging into supertote. It won't accept my password. I also got a new windows 10 computer, not sure if it's that or maybe my AVG antivirus program. Any ideas Thanks Ron
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03-10-2017, 12:40 PM
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#2 |
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Grade 1
Join Date: Feb 2014
Location: Loretto, Ontario Canada
Posts: 2,538
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Ron I believe the Supertote is gone.
Pook |
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03-10-2017, 01:17 PM
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#3 |
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Abiding Student
Join Date: May 2016
Posts: 711
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Ron,
You probably need to call BRIS customer service. The new system and the old (which includes SuperTote) have different password databases. I had the same problem and was on the phone for at least an hour getting the problem sorted out. There doesn't seem to be any work-around. Sorry. mick |
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03-10-2017, 01:59 PM
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#4 |
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AlwNW1X
Join Date: Sep 2010
Posts: 6
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Supertote
Thanks guys
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03-10-2017, 03:54 PM
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#5 |
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Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,853
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Supertote is not gone, within RDSS.
Mick's advice seems to work. Call them and tell them you're using the old version of Supertote and to update your login UID/PWD for that. Ted
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RDSS - Racing Decision Support System™ |
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Linear Mode
