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Old 09-25-2014, 01:43 PM   #1
mlking
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RDSS2 Live Tote

I am taking a look at BEL and GP today but I noticed that the tote in RDSS2 is not displaying. I worked BEL yesterday and it failed to work the entire day.
Has anyone been experiencing this?
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Old 09-25-2014, 06:49 PM   #2
CaptDon100
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Yes I am too, was going to call Fri
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Old 09-25-2014, 07:17 PM   #3
mlking
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I e-mailed brisnet and they acknowledge the problem and their programmers are working to resolve it. They do not have a time table as to when it will be complete.

Mike W
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Old 09-25-2014, 08:25 PM   #4
CaptDon100
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Thanks for the update
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Old 10-08-2014, 08:37 PM   #5
cigar
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I am trying to get access for Woodbine, nothing yet. Does any has an update? Thanks
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Old 10-08-2014, 10:14 PM   #6
barb craven
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I'm playing Remington and can't get it up
either. Maybe it's a Brisnet problem again.
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Old 10-09-2014, 05:39 PM   #7
Ted Craven
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I just talked to Ella at Brisnet Tech Support and this is the same and continuous outage since the past few weeks. She contacted the programmers during our phone call and they reported that it was an active 'repair' and 'near the top of their list'. If it is not fixed in the next week, she will call me in a week to let me know an updated ETA.

Looks like we need a few more alternate sources for tote info ...

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Old 10-10-2014, 10:19 AM   #8
cigar
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Tote Backup

Ted, would it be possible to get an alternative source before Breeders Cup?
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Old 10-10-2014, 03:04 PM   #9
barb craven
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It's 3 pm EDT and right now the Supertote is running.
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Old 10-10-2014, 03:26 PM   #10
Hoof 11
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Quote:
Originally Posted by barb craven View Post
It's 3 pm EDT and right now the Supertote is running.
Thanks for fixing the problem Barb.
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