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RDSS 2.1 Racing Decision Support System - The NEW Version!

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Old 07-02-2019, 11:23 AM   #281
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Originally Posted by Ted Craven View Post
Terry, this 'fatal disk error popup' has been know to happen but usually after running RDSS after several hours while fetching tote data all along. Does this match your scenario, or does it happen after just a short while.

Advice I have long given -- restart RDSS after every few races. This usually keeps things humming along nicely (at least in the past).


Today it was after an hour or so. Disabling Smart Screen cured 99% of the problems though so I'm good.
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Old 07-02-2019, 02:51 PM   #282
Ted Craven
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Originally Posted by bet2windo View Post
RDSS not installing.
Originally Posted by Ted Craven View Post
Sorry to hear that Please tell me more ...
Originally Posted by bet2windo View Post
RDSS will not complete install. component transfer error message pops up and stops.
Thanks for elaborating. Detailed suggestions sent by email. Will repost that (InstallShield installation failure message) in the RDSS FAQs.


Racing Decision Support System™

Last edited by Ted Craven; 07-02-2019 at 05:52 PM.
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Old 07-02-2019, 03:00 PM   #283
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Problem suggestion


If it is at all possible, would you be able to have the program generate an error file with pertinent info and have it sent to you automatically? This might clear up some of the confusion for you and make it easier to get everyone on the same page.

Check out my daily picks for the Saratoga Special
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Old 07-02-2019, 04:42 PM   #284
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Sorry Ted, my previous post had incorrect data. We were using using ver 2.1.048.

So, on both a Win8.1 and Win10 pc, using version with Tote_enabled=0, and SmartScreen OFF we are NOT experiencing the 'not responding' issues. However, getting no data on races where scratches occur may still happen (will advise as the situation comes up).
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