Super Tote down????? - Pace and Cap

dogkatcher · 05-15-2010, 01:30 PM

Ted for the past couple days I am unable to log onto Bris Super Tote. I deleted RDSS and re-installed stil no luck. Is is me or is it Memorex?
Thanks for your time.

dogkatcher · 05-15-2010, 01:34 PM

Please disregard, I found the problem, all is well, I apologize

Ted Craven · 05-15-2010, 01:39 PM

Supertote and the RDSS Tote Browser are working.

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I think you may not be properly logging in to Supertote when you open it up within RDSS. I have noticed that the 'Start Supertote' button on the Supertote website appears below the bottom edge of the RDSS browser window, so you have to scroll down until that button is revealed. Then when you click it, you are prompted for your Brisnet User Name and Password login. Only after you do that is Supertote connected to RDSS for the next several hour period.

Check to see if any of the foregoing apply.

Ted

Ted Craven · 05-15-2010, 01:39 PM

Glad you got it working!

Ted

dogkatcher · 05-15-2010, 02:35 PM

I had to scroll down to be able to see Start Super Tote, I had increased the size of the font for these old eyes and that had disappeared.

Telegony · 03-08-2012, 04:47 PM

I will experience tote timeouts often enough to be annoying. Usually it is just limited to one of several tracks that are being handicapped. There is no pattern to it and the tote from twinspires shows a tote feed at least is getting through to them for that particular track. Closing down RDSS and restarting and restarting the tote from scratch makes no difference. Damn annoying and there is no discernable pattern to it.

Ted Craven · 03-08-2012, 05:17 PM

Quote:

Originally Posted by Telegony

I will experience tote timeouts often enough to be annoying. Usually it is just limited to one of several tracks that are being handicapped. There is no pattern to it and the tote from twinspires shows a tote feed at least is getting through to them for that particular track. Closing down RDSS and restarting and restarting the tote from scratch makes no difference. Damn annoying and there is no discernable pattern to it.

Don't compare to tote feed from TwinSpires, compare to Supertote (similar but different). Sometimes Supertote is just plain sluggish, but maybe it's something else.

What track(s), right now, appear intermittent to you? And is this in RDSS1 or RDSS2?

Ted

05-15-2010, 01:30 PM	#1
dogkatcher Grade 1 Join Date: Oct 2005 Posts: 469	Super Tote down????? Ted for the past couple days I am unable to log onto Bris Super Tote. I deleted RDSS and re-installed stil no luck. Is is me or is it Memorex? Thanks for your time. __________________ "There is something about the outside of a horse that is good for the inside of a man"

05-15-2010, 01:34 PM	#2
dogkatcher Grade 1 Join Date: Oct 2005 Posts: 469	Please disregard, I found the problem, all is well, I apologize __________________ "There is something about the outside of a horse that is good for the inside of a man"

05-15-2010, 01:39 PM	#3
Ted Craven Grade 1 Join Date: Jun 2005 Location: Nanaimo, British Columbia, Canada Posts: 8,853	Supertote and the RDSS Tote Browser are working. I think you may not be properly logging in to Supertote when you open it up within RDSS. I have noticed that the 'Start Supertote' button on the Supertote website appears below the bottom edge of the RDSS browser window, so you have to scroll down until that button is revealed. Then when you click it, you are prompted for your Brisnet User Name and Password login. Only after you do that is Supertote connected to RDSS for the next several hour period. Check to see if any of the foregoing apply. Ted __________________ RDSS - Racing Decision Support System™

05-15-2010, 01:39 PM	#4
Ted Craven Grade 1 Join Date: Jun 2005 Location: Nanaimo, British Columbia, Canada Posts: 8,853	Glad you got it working! Ted __________________ RDSS - Racing Decision Support System™

05-15-2010, 02:35 PM	#5
dogkatcher Grade 1 Join Date: Oct 2005 Posts: 469	I had to scroll down to be able to see Start Super Tote, I had increased the size of the font for these old eyes and that had disappeared. __________________ "There is something about the outside of a horse that is good for the inside of a man"

03-08-2012, 04:47 PM	#6
Telegony AlwNW1X Join Date: Aug 2011 Posts: 8	I will experience tote timeouts often enough to be annoying. Usually it is just limited to one of several tracks that are being handicapped. There is no pattern to it and the tote from twinspires shows a tote feed at least is getting through to them for that particular track. Closing down RDSS and restarting and restarting the tote from scratch makes no difference. Damn annoying and there is no discernable pattern to it.

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