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05-12-2012, 12:20 PM
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#1 |
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Grade 3
Join Date: Aug 2006
Location: New York
Posts: 63
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Trackmaster
I can't seem to log in Trackmaster web site nor can't RDSS download racing files. Does any body else have the same problem?
Regards, Raman |
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05-12-2012, 12:41 PM
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#2 |
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Grade 1
Join Date: May 2009
Location: Thornhill
Posts: 117
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Check your on line status
Hello
I had the same problem and found out I had been working off line and checking the status I was able to down load track master files dlivery
__________________
Success follows doing what you want to do There is no other way to be successful.  Malcolm Forbes Last edited by dlivery; 05-12-2012 at 12:42 PM. Reason: edit status |
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05-12-2012, 06:59 PM
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#3 | |
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Grade 1
Join Date: Jun 2005
Location: Huntsville, Ontario, Canada
Posts: 4,903
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Quote:
I tried just now and all seems well. For future reference, were you able to 'Display Available Cards' (from TrackMaster's server)? Or was it only trying to download cards (i.e. where RDSS would have had to send a UID/PWD over a secure connection)? Could your browser access the internet? Any chance a 'nanny-ware' (i.e. anti-virus/security program) program was objecting to RDSS2 accessing the internet? You can always contact Trackmaster to ask if they know of any server downtime, though in the past several years, that has been very, very infrequent. Just some troubleshooting questions for the future ... Ted
__________________
RDSS - Racing Decision Support System™ SartinMethodology.com "The Modern Sartin Methodology"
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05-12-2012, 07:46 PM
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#4 | |
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Grade 3
Join Date: Aug 2006
Location: New York
Posts: 63
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Quote:
Everything is ok now. I just couldn't log into TrackMaster's website nor I could download the cards through RDSS since last night and this morning. But this afternoon it came back by itself and I can download now. I have no clue what was the problem. This had never happened before! |
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