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Old 03-11-2023, 11:05 AM   #1
darmar
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Jesse it's not you I have to go through same procedure but it's only a minor inconvenience
Darryl
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Old 03-11-2023, 08:30 PM   #2
Ted Craven
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Jesse it's not you I have to go through same procedure but it's only a minor inconvenience
Darryl
I Zoomed with Darryl. Looks like RDSS V2.2.2023.64 (the latest) does everything we want it to. Darryl's problem was - he was not using that version ...

btas1234 and Jesse - or anyone using the latest version and having any problems with fetching TS Ratings or Mutuels or Tote - contact me by email to schedule a Zoom session to take a look. Every setup I have looked at so far using that version works as advertised - so, I need to see those that don't, or see more clearly how you are using RDSS (i.e. differently than me ).

Thanks!

Ted
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Old 03-14-2023, 12:44 PM   #3
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I Zoomed with Darryl. Looks like RDSS V2.2.2023.64 (the latest) does everything we want it to. Darryl's problem was - he was not using that version ...

btas1234 and Jesse - or anyone using the latest version and having any problems with fetching TS Ratings or Mutuels or Tote - contact me by email to schedule a Zoom session to take a look. Every setup I have looked at so far using that version works as advertised - so, I need to see those that don't, or see more clearly how you are using RDSS (i.e. differently than me ).

Thanks!

Ted
The 64 version still requires a restart toggling the TS button. Same as 63 for me. That's okay for now. No big deal.

What do the 5a and 7a entry numbers etc.refer to?

Pook
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Old 03-14-2023, 01:01 PM   #4
dlivery
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The 64 version still requires a restart toggling the TS button. Same as 63 for me. That's okay for now. No big deal.

What do the 5a and 7a entry numbers etc.refer to?

Pook
THANKS FOR ASKING
Parx shows uncoupled just hover over the entry
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Old 03-14-2023, 01:02 PM   #5
Ted Craven
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The 64 version still requires a restart toggling the TS button. Same as 63 for me. That's okay for now. No big deal.

What do the 5a and 7a entry numbers etc.refer to?

Pook
Tim G was able to demo to me this particular problem and now I know how to duplicate it and fix it. I'll get another update very soon.

The small 'a' 'b' characters next to Program Numbers indicates 'Uncoupled Entries'. Hover the mouse over the program number on the Entries screen for more info. Further documentation on this and all the other stuff in this 'emergency' update coming soon.

Ted
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Old 03-15-2023, 08:34 PM   #6
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New RDSS Update V2.2.2023.65

I have updated RDSS to V2.2.2023.65.

To download the latest version, click the RDSS Icon upper-right corner of screen. Or here: http://www.rdss2.com/download-software

This update fixes the bug where Prime Power & ProfitLine (TS Ratings) would not be retrieved and display unless you re-started RDSS.

Now, simply Download, Convert, Assemble --> all TS Ratings, Tote and Mutuels/Results should retrieve and display properly. No re-start required.

If any lingering problems with this issue, please advise here.

Thanks for your patience everyone!

Ted
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