Bugs List! - Page 21 - Pace and Cap

Ted Craven · 06-25-2019, 10:27 PM

Tim, the fact that the current version runs fine on your Windows 7 computer, but on Win 8.1 and (for Mark, and now apparently others) not on Windows 10 - indicates that the Windows Security settings named 'SmartScreen' might be responsible for interruption of web access to TwinSpires, and thus causing a 'stalling/not responding' effect.

I have long since disabled SmartScreen on my Win 10 computers, and my older Windows Vista (pre-Windows 7) never had it and also works fine.

I am gathering some info for folks on how to disable SmartScreen in their Windows Security/Firewall/Defender settings and will post them here as soon as I can.

Meanwhile, anyone afflicted with sluggish or intermittent performance in RDSS V2.1.049.11 (current version) is welcomed to research disabling SmartScreen via Google, or browse around in their Windows Security Settings.

Ted

Ted Craven · 06-25-2019, 10:29 PM

FWIW, Mark has reported to me that adding the Tote_enabled=0 setting to the Config File (i.e. disabling tote access in RDSS) has significantly improved the 'not responding' and crashing effects. (At the price of no tote info ...)

Mark, if I got that wrong, kindly update us, thanks.

Ted

Segwin · 06-26-2019, 10:12 AM

Hello Ted,

I get this error fairly often when running RDSS - latest version. I have to task manager out of RDSS. I have a SSD which checks out fine and this error only pops up when using RDSS.

Attached is a screen shot.

Terry

Bill Lyster · 06-26-2019, 01:34 PM

I also get this many times a day.

Ted Craven · 06-28-2019, 05:28 PM

Quote:

Originally Posted by Lt1

Sorry to be late to the party but I have many problems with program not responding and not getting tote board to work. I'm running windows 8.1. As an aside I ran the program on my old windows 7 computer and it worked fine. Again sorry for the late report but I thought the problem was already reported.
Tim

Tim, and Terry and Bill L -

Can I ask - did this stalling, or disk failing behaviour happen from the very beginning of using V2.1.049.11 (the current version) in mid-April. Or did it just start (or accelerate) the past week or so?

If the latter, it indicates something changed (again, since April) about one of the web links RDSS checks at Twinspires either for tote access or scratch updates. Or else, perhaps it indicates a change in default settings to Windows Security settings (Windows Defender, or SmartScreen) which is now imposing more strict access control over access to https://www.twinspires.com/...etc. I think this, because if the latest RDSS Version was working before, then it can only be this limited set of things which could change to cause the slowdown.

If it was ALWAYS the case with this current version, it does not explain why EVERYONE does not experience the same problem. I know that's not any of your concerns - but it is for the person troubleshooting and trying to solve it (me

).

Could anyone recently (or always) experiencing slowness or 'not responding' problems with the current version please first try to disable the tote system (again, see http://paceandcap.com/forums/showpos...&postcount=251) and if necessary also disable Windows SmartScreen (google how).

Your responses will help me troubleshoot and correct things as soon as I can.

Thank you!

Ted

Ted Craven · 06-28-2019, 05:30 PM

BTW, I am away until Monday for the Canada Day holiday weekend and will address all responses when I get back then.

Happy Canada Day to all who celebrate it!

Ted

tleusin · 06-28-2019, 06:27 PM

Have a joyous Canada Day. Think I will enjoy it by watching the Queens Cup tomorrow and coffee at Tim Hortons on Monday. Best I can do in eastern Kentucky. Could pull out my Don Cherry bobblehead and sing "Oh Canada" but with my voice the doll might slap me.
Truly appreciate my neighbor to the north and the Fete du Canada.

Segwin · 06-28-2019, 06:59 PM

Quote:

Originally Posted by Ted Craven

BTW, I am away until Monday for the Canada Day holiday weekend and will address all responses when I get back then.

Happy Canada Day to all who celebrate it!

Ted

Enjoy your holiday Ted.

Bill Lyster · 06-30-2019, 11:37 AM

I would say mid April would be the start, but moreso lately. Especially the 'not responding" issue. it occurs several times a day even with only one venue open.

Bill V. · 06-30-2019, 12:54 PM

I just got 1 spinner yesterday and it was with many windows open

My dad has a terrible time. He gets them very often, but I must add he is still running Windows 7
On a computer that sat for a few years so updates were missed

06-25-2019, 10:27 PM	#1
Ted Craven Grade 1 Join Date: Jun 2005 Location: Nanaimo, British Columbia, Canada Posts: 9,251	Tim, the fact that the current version runs fine on your Windows 7 computer, but on Win 8.1 and (for Mark, and now apparently others) not on Windows 10 - indicates that the Windows Security settings named 'SmartScreen' might be responsible for interruption of web access to TwinSpires, and thus causing a 'stalling/not responding' effect. I have long since disabled SmartScreen on my Win 10 computers, and my older Windows Vista (pre-Windows 7) never had it and also works fine. I am gathering some info for folks on how to disable SmartScreen in their Windows Security/Firewall/Defender settings and will post them here as soon as I can. Meanwhile, anyone afflicted with sluggish or intermittent performance in RDSS V2.1.049.11 (current version) is welcomed to research disabling SmartScreen via Google, or browse around in their Windows Security Settings. Ted __________________ RDSS - Racing Decision Support System™

06-25-2019, 10:29 PM	#2
Ted Craven Grade 1 Join Date: Jun 2005 Location: Nanaimo, British Columbia, Canada Posts: 9,251	FWIW, Mark has reported to me that adding the Tote_enabled=0 setting to the Config File (i.e. disabling tote access in RDSS) has significantly improved the 'not responding' and crashing effects. (At the price of no tote info ...) Mark, if I got that wrong, kindly update us, thanks. Ted __________________ RDSS - Racing Decision Support System™

06-26-2019, 10:12 AM	#3
Segwin Grade 1 Join Date: Jul 2013 Location: Cleveland, Ohio Posts: 624	Fatal Disk Error Hello Ted, I get this error fairly often when running RDSS - latest version. I have to task manager out of RDSS. I have a SSD which checks out fine and this error only pops up when using RDSS. Attached is a screen shot. Terry __________________ Terry

06-28-2019, 05:30 PM	#6
Ted Craven Grade 1 Join Date: Jun 2005 Location: Nanaimo, British Columbia, Canada Posts: 9,251	BTW, I am away until Monday for the Canada Day holiday weekend and will address all responses when I get back then. Happy Canada Day to all who celebrate it! Ted __________________ RDSS - Racing Decision Support System™

06-30-2019, 12:54 PM	#10
Bill V. The egg man Join Date: Jul 2008 Location: Carlsbad, California Posts: 10,005	Mine is once I just got 1 spinner yesterday and it was with many windows open My dad has a terrible time. He gets them very often, but I must add he is still running Windows 7 On a computer that sat for a few years so updates were missed

06-26-2019, 01:34 PM	#4
Bill Lyster Grade 1 Join Date: Feb 2006 Location: Escondido CA just 25 minutes from where the turf meets the surf - "...at Del Mar" Posts: 2,498	I also get this many times a day.

06-28-2019, 06:27 PM	#7
tleusin Grade 1 Join Date: May 2008 Posts: 117	Have a joyous Canada Day. Think I will enjoy it by watching the Queens Cup tomorrow and coffee at Tim Hortons on Monday. Best I can do in eastern Kentucky. Could pull out my Don Cherry bobblehead and sing "Oh Canada" but with my voice the doll might slap me. Truly appreciate my neighbor to the north and the Fete du Canada.

06-30-2019, 11:37 AM	#9
Bill Lyster Grade 1 Join Date: Feb 2006 Location: Escondido CA just 25 minutes from where the turf meets the surf - "...at Del Mar" Posts: 2,498	I would say mid April would be the start, but moreso lately. Especially the 'not responding" issue. it occurs several times a day even with only one venue open.