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RDSS Documentation -- All Versions Racing Decision Support System - Documentation |
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06-14-2024, 04:13 PM | #441 |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,899
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Eddybugsy and Gandalf - if you have any intelligence on how you're getting the TS Ratings again for today's races, please do share.
Thanks! Ted
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RDSS - Racing Decision Support System™ |
06-14-2024, 05:12 PM | #442 |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,899
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The web host for RDSS activities (ARTOFPACE.COM) underwent an unannounced migration over night last night. This knocked out my email and file access to RDSS updates and INFO about updates (PACEANDCAP.COM website is on a different server).
I'm pretty sure RDSS' problem with fetching TS Ratings today is a knock-on effect of not being able to access the main RDSS server. It is NOT a problem with actually getting the data - just displaying it. I am working on it now, with advice from tech support people. Back in action as soon as I can! Sorry about this (again, unannounced) file-site hosting issue Stay tuned here. Ted
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RDSS - Racing Decision Support System™ |
06-14-2024, 07:11 PM | #443 |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,899
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A TEMPORARY solution is in the Docs thread: http://paceandcap.com/forums/showpos...6&postcount=13
This will get you back into business immediately. Another update to RDSS is coming soon. This had nothing to do with any recent software update. It was only to do with an unannounced RDSS server migration by the host which screwed with a few things. Ted
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RDSS - Racing Decision Support System™ |
06-14-2024, 10:51 PM | #444 |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,899
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I updated the software to V2.2.2024.66.05 (June 14, 2024). You can find it in the usual download page (http://www.rdss2.com/download-software).
You need to download this from the Download page and NOT from within RDSS (which will only get you Version 66.04 - which will retain the same problem). This fixes the bug where RDSS could not display TS Ratings IF there was any problem with the RDSS Server (a rare, but unfortunately CURRENT problem!) Ted
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RDSS - Racing Decision Support System™ |
06-15-2024, 12:26 PM | #445 |
Grade 1
Join Date: Feb 2006
Location: central islip ny
Posts: 1,132
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All I did was clear the cache and then hit the reload the ts ratings button. The pl and bpp ratings came right up. Btw I was getting the figures the last few also.
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06-16-2024, 03:39 PM | #446 |
Grade 3
Join Date: Nov 2006
Posts: 60
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I did update to V2.2.2024.66.05a (June 14, 2024)
If I try to run RDSS without internet it does give me the screen asking if I want to continue. However, either the screen disappears and RDSS doesn't run or if I click Yes it still doesn't run RDSS |
06-16-2024, 05:21 PM | #447 |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,899
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That was not my experience when I tested it. However, I will test it further on different computers to see what might be the problem.
Ted
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RDSS - Racing Decision Support System™ |
06-16-2024, 06:52 PM | #448 |
AlwNW1X
Join Date: Sep 2015
Posts: 4
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I have the same issue ...... yesterday when I posted about it, I would get the no internet pop-up, want to continue? But it would disappear after 2-3 seconds and close RDSS down ... never had enough time to click the button ..... now today, I get the pop-up and nothing happens when i click the continue button ... BUT, within a couple seconds I get the Windows pop-up saying there is an issue with RDSS and closes it down .... hope this helps.
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