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10-06-2023, 12:46 AM | #11 |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,854
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Working Again!?
Please - I request everyone to test RDSS again (current version) with the TwinSpires settings set back to ON (Get Tote, Get TS Ratings).
After testing this evening, it appears everything is working again as before: Tote, Scratches, TS Ratings (Prime Power, ProfitLine), MTP. I will be doing a lot more testing myself tomorrow, and I can't promise this will be consistent or what will need to be done about it. But if you enjoyed those aspects of RDSS, please test whether you can resume using them. Ted
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RDSS - Racing Decision Support System™ |
10-06-2023, 02:44 AM | #12 |
AlwNW1X
Join Date: Jul 2016
Location: West Melbourne, Florida
Posts: 14
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Ted,
Thanks for all of your help and technical support. |
10-06-2023, 02:53 AM | #13 |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,854
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You're welcomed Brian! Fingers crossed Ted
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RDSS - Racing Decision Support System™ |
10-06-2023, 09:45 AM | #14 |
Grade 1
Join Date: Feb 2014
Location: Loretto, Ontario Canada
Posts: 2,539
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Ted,
My current version is 2.2.2023.65. Why does RDSS suggest an update to 2.2.2020.22? Pook |
10-06-2023, 09:49 AM | #15 |
Grade 2
Join Date: Feb 2007
Location: Colorado
Posts: 79
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Thanks Ted, for all your help and hard work. Everything seems to be working well again here in Colorado.
Dick
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Haakon 47 'Something magical happens when you bring together a group of people from different disciplines with a common purpose.' Mark Stefik Palo Alto Research Centre Fellow |
10-06-2023, 10:09 AM | #16 |
Grade 1
Join Date: Apr 2012
Location: Valley Stream NY
Posts: 9,163
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Hi Ted. All is a ok and working fine here in NY
Tim
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Trust but verify |
10-06-2023, 01:07 PM | #17 | |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,854
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Quote:
That RDSS Desktop Update notice button is ineffective in the current version since I relocated downloading the RDSS Installer to TrackMaster's servers. It will resume intended effectiveness in a new update soon. Ted
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RDSS - Racing Decision Support System™ |
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10-06-2023, 09:54 PM | #18 |
Grade 2
Join Date: Feb 2007
Location: Colorado
Posts: 79
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Raced all day, used 4 tracks and everything worked well. Thanks again Ted!
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Haakon 47 'Something magical happens when you bring together a group of people from different disciplines with a common purpose.' Mark Stefik Palo Alto Research Centre Fellow |
10-07-2023, 11:05 AM | #19 |
Grade 1
Join Date: Mar 2013
Location: Maple Ridge, B.C. Canada
Posts: 3,179
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Things are back working properly again worked TDN yesterday with no issues at all
Darryl |
10-09-2023, 05:40 PM | #20 |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,854
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TwinSpires via VPN
One issue reported with TwinSpires - maybe not even be related to this recent problem - is that when you run RDSS with some VPN connections to the internet, TwinSpires will still reject RDSS access. (VPN = Virtual Private Network, for security or masking your actual location).
We tested this because one user was still having RDSS/TS access problems, yet when we turned the VPN OFF entirely, the problem went away. This may not apply to ALL VPN access, but it did for VPN access provided by MacAfee Security software (and we tried various VPN geo-location settings). Bottom line going forward - if you still encounter the 'not responding' or 'spinning wheel' slow-down - try checking if you are running your internet access through a VPN, then try turning that VPN setting OFF. Ted
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RDSS - Racing Decision Support System™ |
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